All Under One Roof

Digital Marketing, Development & Creative — Your All-in-One Partner

From influencer campaigns to web and app development, M4M crafts data-driven strategies that elevate brands and creator positioning, M4M brings the complete influencer journey under one roof..

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Terms & Conditions

1. Introduction

These Terms & Conditions govern your access to and use of the website [m4mdigital.com] and the services provided by M4M Digital, including digital marketing, influencer and talent management, YouTube CMS management, WhatsApp marketing and automation, production and content creation, custom application development, website development, and call center and telemarketing support.

By accessing our website, contacting us, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Services Provided

M4M offers a range of digital services, including but not limited to:

Digital Marketing (SEO, paid advertising, social media, email marketing)
YouTube CMS Management
Influencer & Talent Management
WhatsApp Marketing & Automation
Production & Content Creation
Custom Application Development
Website Development
Call Center & Telemarketing Support

The specific scope, deliverables, timeline, and fees for each engagement will be outlined in a separate proposal, quotation, or service agreement signed or accepted by both parties. In the event of any conflict between these Terms and a Service Agreement, the Service Agreement will prevail for that specific engagement.

3. Eligibility

By using our website or services, you confirm that you are at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the business you represent.

4. Client Responsibilities

You agree to:

Provide accurate, complete, and timely information required for us to deliver services (e.g., brand assets, account access, product details, campaign goals)
Secure any necessary rights, licenses, or permissions for content, trademarks, or materials you provide to us
Respond to requests for approvals, feedback, or content within agreed timelines, as delays may affect project schedules
Use our services and any platforms we manage on your behalf (such as ad accounts, CMS access, or WhatsApp Business accounts) in compliance with applicable laws and third-party platform policies

5. Fees & Payment

Fees for services will be set out in the relevant proposal, quotation, or invoice.
Unless otherwise agreed, invoices are due within 15 days of the invoice date.
For paid advertising services (Google Ads, Meta Ads, etc.), ad spend is separate from our management fees and is paid directly to the respective advertising platforms, unless otherwise agreed in writing.
Late payments may result in suspension of services until outstanding amounts are settled.
All fees are quoted exclusive of applicable taxes (e.g., sales tax, VAT) unless stated otherwise.
Refunds, where applicable, will be handled on a case-by-case basis as outlined in the relevant Service Agreement.

6. Project Timelines

Estimated timelines for projects (e.g., website development, app development, content production) are provided in good faith based on the information available at the time. Timelines may be affected by delays in client feedback, approvals, content delivery, or scope changes, and M4M is not liable for delays caused by such factors.

7. Intellectual Property

7.1 Client-Owned Materials
Any pre-existing materials, trademarks, logos, or content you provide to M4M remain your property. You grant M4M a limited license to use these materials solely for the purpose of delivering the agreed services.

7.2 Work Produced by M4M
Unless otherwise agreed in writing, final deliverables (such as a completed website, app, or marketing campaign assets) become the property of the Client upon full payment. M4M retains the right to showcase completed work in its portfolio, case studies, and marketing materials, unless the Client requests confidentiality in writing.

7.3 Third-Party Tools & Platforms
Where services involve third-party platforms (e.g., WordPress, WhatsApp Business API, Google Ads, social media platforms), your use of those platforms remains subject to their respective terms of service, which M4M does not control.

8. Influencer & Talent Management Terms

M4M acts as an intermediary between brands and influencers/creators/celebrities and does not guarantee specific campaign outcomes, engagement rates, or results, as these depend on factors outside our control.
Rates, deliverables, and campaign terms agreed between a brand and Talent through M4M are binding on both parties once confirmed.
Talent participating in M4M’s network agree to accurately represent their audience, engagement metrics, and content capabilities.
Payment terms between brands and Talent will be clearly outlined per campaign, and M4M may facilitate payment processing as part of its service.

9. YouTube CMS Management Terms

Clients granting M4M access to their YouTube CMS do so voluntarily and may revoke access at any time, subject to any applicable notice period in the Service Agreement.
M4M will act in good faith to manage copyright claims, monetization settings, and channel optimization but cannot guarantee specific outcomes, as these are ultimately subject to YouTube’s own policies and decisions.
M4M is not responsible for channel strikes, demonetization, or claims resulting from content uploaded by the Client that violates YouTube’s policies or third-party rights.

10. WhatsApp Marketing & Automation Terms

Clients are responsible for ensuring that messaging campaigns comply with WhatsApp’s Business Messaging Policy and applicable anti-spam or data protection laws.
M4M is not liable for account restrictions, bans, or penalties imposed by WhatsApp due to Client-provided content or non-compliant use of the platform outside M4M’s direct management.

11. Call Center & Telemarketing Terms

Call scripts, campaign guidelines, and target lists must be approved by the Client before outbound campaigns begin.
M4M will make reasonable efforts to ensure call quality and compliance with applicable telemarketing regulations, but Clients are responsible for ensuring any provided contact lists are obtained and used lawfully.

12. Confidentiality

Both parties agree to keep confidential any non-public business, technical, or financial information disclosed during the course of the engagement, and to use such information solely for the purpose of fulfilling the services, unless disclosure is required by law.

13. Limitation of Liability

To the maximum extent permitted by law, M4M shall not be liable for:

Indirect, incidental, special, or consequential damages arising from the use of our services or website
Loss of profits, revenue, data, or business opportunities
Outcomes dependent on third-party platforms (e.g., Google, Meta, YouTube, WhatsApp) that are outside M4M’s control

M4M’s total liability for any claim arising from a Service Agreement shall not exceed the total fees paid by the Client for the specific service giving rise to the claim.

14. Warranties & Disclaimers

Services are provided on as available” basis. While M4M strives to deliver high-quality work, we do not guarantee specific business outcomes, rankings, revenue, follower growth, or campaign performance, as these depend on factors beyond our control, including market conditions, platform algorithm changes, and Client cooperation.

15. Termination

Either party may terminate a Service Agreement with written notice as specified in that agreement. Upon termination:

The Client remains responsible for payment of fees for work completed up to the termination date
M4M will provide any completed deliverables upon receipt of full payment
Access to client accounts, platforms, or CMS systems will be returned or revoked as appropriate

M4M reserves the right to suspend or terminate services immediately in cases of non-payment, breach of these Terms, or unlawful use of our services.

16. Third-Party Platform Dependency

Our services often rely on third-party platforms (Google, Meta, YouTube, WhatsApp, Apple App Store, Google Play, hosting providers, etc.). M4M is not responsible for service interruptions, policy changes, account suspensions, or outages caused by these third-party platforms.

17. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Country. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of country.

18. Changes to These Terms

M4M reserves the right to update or modify these Terms at any time. Changes will be posted on this page. Continued use of our website or services after changes take effect constitutes acceptance of the revised Terms.

19. Contact Us

M4M Digital
Email: info@m4mdigital.com
Address: Karsaz Karachi
WhatsApp: +923062388766

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